Eva Leitner is beaming with happiness. After ten years of marriage, she and her husband Johann will finally treat themselves to two weeks' vacation in Italy. Not that Eva is unhappy in the beautiful ski resort of Ellmau, where she and Johann run an idyllic mountain hut together. But working in the tourist industry means that the two of them hardly have any private life. Eva also worries about her childlessness. As a “substitute”, the two take care of the parentless Florian, who grows up very close to his grandfather. A helicopter roar causes Eva and Maria, Johann's mother, to be startled. Anita Egger, the boss of the local Bergbahn AG, and Carlo Ambach, a wealthy businessman from Munich, visit the hut to discuss their wedding party with Johann.