Universal Credit: Inside the Welfare State

Universal Credit is the biggest change to the benefits system in a generation. By 2023, nearly seven million people will be claiming it. But it has been controversial, with critics arguing the new system of advances and monthly payments is causing hardship and pushing people into poverty. With unprecedented access to the Department for Work and Pensions, this three-part series follows the people designing the new benefit system, the staff in Jobcentres and the claimants living on Universal Credit.